Privacy & cookies
Privacy Policy
This Privacy Policy explains how The Manga Gallery collects, uses and protects your personal information when you browse our site, create an account, or place an order.
Who we are
The Manga Gallery is an online retailer selling manga volumes and related collectibles. This policy applies to our website and any services that link to it. If you have questions about privacy, please contact us.
What we collect
Personal data we may collect
Depending on how you use our site, we may collect: identity (name), contact (email, phone, delivery address), account details, transaction and order history, technical data (IP address, browser/device), and usage data (pages viewed and interactions).
How we use your information
We only use personal data when we have a lawful basis (for example, to perform a contract, comply with legal obligations, or for legitimate interests such as preventing fraud).
To process and deliver orders
To take payment, confirm your purchase, pack and ship your items, provide tracking updates, and handle returns or refunds.
To manage your account
To create and administer your customer account, authenticate logins, and provide customer support.
To improve our website
To understand how visitors use our site, troubleshoot issues, and improve performance and usability.
Marketing (optional)
If you opt in, we may send product updates and offers. You can unsubscribe at any time using the link in our emails.
Legal and security
To prevent fraud, protect our customers and business, and comply with applicable laws and regulations.
Customer communications
To respond to enquiries submitted via our contact form and send important service messages (for example, order or policy updates).
Sharing
Who we share data with
We share personal data only when necessary to run our store and fulfil your orders.
This may include payment providers (to process transactions), delivery partners (to ship your order), and service providers that help us operate the website (for example, hosting, security and analytics).
We require service providers to handle data securely and only for the purposes we specify. We do not sell your personal information.
Your rights (UK GDPR)
Depending on your circumstances, you may have rights over your personal data. We may need to verify your identity before responding.
Access
Request a copy of the personal data we hold about you.
Rectification
Ask us to correct inaccurate or incomplete information.
Erasure
Ask us to delete your personal data where we no longer need it (subject to legal limits).
Restriction / objection
Ask us to limit processing or object where we rely on legitimate interests.
Data portability
Request your data in a structured, commonly used format where applicable.