FAQs
Help, shipping, and orders—answered
Find quick answers about ordering, delivery, returns, and product details at The Manga Gallery.
Good to know
What to expect when you shop with us
Frequently asked questions
If you can’t find what you need, visit our Contact page and we’ll help.
Do you ship across the UK?
Yes—UK delivery options are shown at checkout. Delivery times vary by service and location.
When will my order be dispatched?
We aim to dispatch in-stock items quickly on business days. If your order includes a pre-order, we’ll dispatch once all items are available unless stated otherwise.
Can I track my delivery?
If your chosen service includes tracking, you’ll receive a tracking link by email once your parcel is on the way.
What condition are your manga volumes in?
We sell new items unless clearly labelled otherwise. Minor shelf wear can happen during transit, but we package carefully to minimise it.
Do you accept returns or exchanges?
Yes—please see our Shipping & Returns page for eligibility, timelines, and how to start a return.
I received a damaged or incorrect item—what should I do?
Contact us as soon as possible with your order number and photos of the issue. We’ll make it right with a replacement, exchange, or refund where appropriate.